Payment Policy

1. Accepted Payment Methods
At Kitpro, we offer a variety of secure payment options for your convenience. We accept the following major credit cards and payment methods:

  • Visa
  • Mastercard

All payments are processed in United States Dollars (USD).

2. Payment Security
The security of your financial information is our top priority. We protect your data by:

  • Utilizing a secure, encrypted connection (SSL) throughout the checkout process .
  • Partnering with certified payment gateways that adhere to the highest industry standards for data security.
  • Never storing your complete credit card details on our servers.

3. Order Confirmation & Payment Processing
After you place an order, you will receive an order confirmation email. Your credit card will be authorized and charged at the moment you complete your purchase. This amount is a temporary hold to ensure funds are available. The transaction is fully captured and finalized when your order enters the processing stage (within 1-3 business days) .

4. Pricing and Taxes
All product prices listed on our website are inclusive of all applicable sales taxes . The price you see is the final price you pay at checkout, with no hidden fees.

5. Failed or Declined Transactions
If your payment method is declined, your order will not be processed. Please ensure your billing information matches the details on file with your bank or financial institution. If issues persist, contact your card issuer or try an alternative payment method.

6. Refunds
Refunds are processed in accordance with our Return & Refund Policy. Once a refund is approved, we will issue the refund to your original method of payment. Please allow 3-5 business days for us to process the refund after receiving your return, and an additional 5-10 business days for the credit to appear in your account .

7. Contact Us
For any questions regarding payments, please contact our customer service team:

  • Email: info@kitpro.shop
  • Phone: +1 732-567-7446
  • Service Hours: Monday - Friday: 9:00 AM - 6:00 PM Eastern Time (EST)